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SafeNet Trusted Access for Citrix ShareFile

Overview

Configuring SafeNet Trusted Access for Citrix ShareFile is a three-step process:

1.Citrix ShareFile setup

2.SafeNet Trusted Access setup

3.Verify authentication

Citrix ShareFile Setup

As a prerequisite, download the Identity Provider Signing Certificate from the SafeNet Trusted Access console by clicking the Download X.509 Certificate button. You will need this certificate in one of the steps below.

Perform the following steps to configure SafeNet Trusted Access as your Identity Provider in Citrix ShareFile:

1.Log in to Citrix ShareFile as an administrator using the https://secure.sharefile.com/Authentication/Login URL.

2.On the Citrix ShareFile dashboard, in the left pane, click Settings > Admin Settings.

3.In the right pane, under Admin Overview, click Security > Login & Security Policy.

4.Scroll down, under Single sign-on / SAML 2.0 Configuration, perform the following steps:

a.Under Enable SAML, select Yes. The ShareFile Issuer/Entity ID field gets populated automatically.

b.In the Your IDP Issuer / Entity ID field, enter the Issuer/Entity ID that is provided on the SafeNet Trusted Access console.

You can copy this URL by clicking on the Copy to Clipboard icon available next to the Issuer/Entity ID field.

c.Open the Identity Provider signing certificate that you download earlier from the SafeNet Trusted Access console in Notepad, and then copy the entire text.

d.Under X.509 Certificate, click Change, and then paste the text of the Identity Provider signing certificate that you copied in the previous step.

e.In the Login URL field, enter the SingleSignOnService URL that is provided on the SafeNet Trusted Access console.

You can copy this URL by clicking on the Copy to Clipboard icon available next to the SingleSignOnService field.

f.Scroll down and then click Save to save the configuration.

SafeNet Trusted Access Setup

After completing the first step of configuring SafeNet Trusted Access in Citrix ShareFile, the second step is to activate the Citrix ShareFile application in SafeNet Trusted Access by performing the following steps:

1.In the Applications pane, you will notice that the Citrix ShareFile application you added earlier is currently in inactive state by default. To configure and activate this application, click the application (for example, Citrix ShareFile) and proceed to the next step.

2.Under STA Setup, complete the following fields:

Field Value to be Set
ENTITY ID Enter the entity ID of Citrix ShareFile in the below format:
https://<Your ShareFile Domain Name>.sharefile.com/saml/info.

For example, https://example.sharefile.com/saml/info
ASSERTION CONSUMER SERVICE URL Enter the Assertion Consumer Service URL of Citrix ShareFile in the below format:
https://<Your ShareFile Domain Name>.sharefile.com/saml/acs?idpentityid=<Issuer/Entity ID of SafeNet Trusted Access>

For example, https://example.sharefile.com/saml/acs?idpentityid=https://idp.safenetid.com/auth/realms/TK3B1HGRHG-STA
 

3.Click Save Configuration to save the details and activate the Citrix ShareFile application in SafeNet Trusted Access.

Verify Authentication

Using STA Console

Navigate to the Citrix ShareFile URL, https://<Your ShareFile Domain Name>.sharefile.com/saml/login.You will be redirected to the SafeNet Trusted Access sign-in page. Enter your primary directory login information, approve the two-factor authentication, and you should be redirected to the Citrix ShareFile user account after authentication.

Using STA User Portal

Navigate to the User Portal URL to log in to the STA User Portal dashboard. On the dashboard, you will see a list of applications to which you have access. Click on the Citrix ShareFile application icon, you should be redirected to the Citrix ShareFile user account after authentication.

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